Privacy Policy

Your privacy is important to us. This policy explains how Unifill AI collects, uses, and protects your information.

Last updated: June 24, 2025

Introduction

Unifill AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unifillai.com or use our AI automation services.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

• Name and contact information
• Email address and phone number
• Company and job title
• Billing and payment information
• Account credentials

Business Data

• CRM and customer data
• Workflow and process information
• Content and communications
• Integration and API data
• Usage analytics and metrics

Automatically Collected Information

We automatically collect certain information including IP address, browser type, device information, pages visited, time spent on our site, and referral sources through cookies and similar technologies.

How We Use Your Information

Service Delivery

Provide AI automation services, chatbot functionality, workflow integrations, and customer support.

Communication

Send service updates, technical notifications, marketing communications, and respond to inquiries.

Improvement

Analyze usage patterns, improve our AI models, enhance service quality, and develop new features.

Data Security & Protection

Technical Safeguards

• End-to-end encryption in transit and at rest
• Secure cloud infrastructure with SOC 2 compliance
• Regular security audits and penetration testing
• Multi-factor authentication requirements
• Access controls and monitoring systems

Operational Controls

• Employee background checks and training
• Incident response and breach notification procedures
• Data retention and deletion policies
• Third-party vendor security assessments
• Regular backup and disaster recovery testing

AI Processing & Data Usage

AI Model Training

We may use aggregated, anonymized data to improve our AI models and automation capabilities. Personal and sensitive business data is never used for training without explicit consent. All AI processing occurs within secure, isolated environments.

Data Processing Location

Your data may be processed in secure data centers located in the United States and other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

Information Sharing & Disclosure

We DO NOT sell your personal information

Unifill AI does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share information only in these circumstances:

• With your explicit consent
• To trusted service providers under strict contracts
• For legal compliance or protection of rights
• In case of business transfer or merger

Service Providers

We work with vetted partners for:

• Cloud hosting and infrastructure
• Payment processing
• Analytics and monitoring
• Customer support tools

Your Privacy Rights

Access & Portability

Request copies of your personal data in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal requirements)

Opt-Out

Unsubscribe from marketing communications at any time

Restriction

Limit how we process your personal information

Objection

Object to processing based on legitimate interests

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Essential

Required for basic website functionality

Analytics

Help us understand how our site is used

Marketing

Enable personalized advertising and content

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

contact@unifillai.com

Website

www.unifillai.com

Response Time: We will respond to privacy requests within 30 days of verification. For urgent security matters, please mark your email as "URGENT - Security Issue."

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. For significant changes, we will provide additional notice via email or through our service.